The new directive stipulates that operators of platforms through which cryptocurrencies are traded, as well as providers of wallets for cryptocurrencies, are obliged to execute stricter customer verification requirements under the terms of anti-money laundering law.
In order to fully comply with the new directive, Bitpanda, Europe’s leading home of digital assets, began to implement all the required steps at an early stage. As a proud holder of a payment service provider licence under PSD2, this is another step in ensuring Bitpanda’s due diligence towards our users and the maximum safety of users’ assets within the scope of a sound legal framework.
What does AML5 mean for you as a user?
If you are already verified, you can use all of our services as usual without further action required from your side. You can check your verification status in your Bitpanda account settings.
If you live in one of the supported countries and still need to verify your account in order to be able to deposit and trade, we are offering the best verification methods tailored specifically to your needs — you can choose from two verification options, light verification and full verification, in a very fast, frictionless and user-friendly process.
Do you need help verifying your account? Head over to our Helpdesk to find a full list of countries and documents our verification providers support. Please note that we don’t manually verify accounts.
Kind regards from Vienna,
Team Bitpanda
Cryptocurrencies Buy, sell & swap cryptocurrencies
Stocks* Invest in stocks with zero commissions
ETFs* Invest in ETFs 24/7
Crypto Indices The world's first real crypto index
Precious Metals Invest in precious metals
Commodities* Invest in commodities 24/7
Leverage Go Long or Short on top cryptocurrencies
Bitpanda Crypto Index Never miss out on the next asset
Savings Plan A savings plan for Bitcoin and more
Bitpanda Spotlight New assets are waiting for you
Bitpanda Cash Plus Earn high-yield returns from 24/7 availability
Bitpanda Club Additional benefits for our most valued customers
Bitpanda Limit Orders Invest on autopilot with Limit Orders
Bitpanda Blog Be the first to learn the latest news, announcements, and stories from the world of investing, cryptocurrencies, stocks and precious metals
BITCOIN What to know when you are just starting to invest
ASSET MANAGEMENT Your investment, your assets: Why your money is safe with Bitpanda
BTC halving 2024 The Bitcoin halving is complete - we have everything you need to understand this pivotal moment in crypto history.
COUNTDOWNBitcoin Halving Countdown 2024
ACADEMYWhat is the Bitcoin halving?
