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[Update] Your investment, your assets: Why your money is safe with Bitpanda


By Bitpanda

We’ve all witnessed the recent turmoil in the crypto world, from liquidity scares and bear market turbulence to stablecoin destabilisation and commotion around crypto-asset ownership. As always, we want to be transparent with you and provide clear insight into our practices to help cut through the noise. Read on to learn how Bitpanda keeps your money safe.

Who owns your assets? 

When you invest with Bitpanda, you do. You are the beneficial owner of your crypto assets and we hold them in custody, as a trustee. It’s your investment, your assets - we just keep them safe. All crypto assets are held in a highly-secure cold storage environment and they are regularly audited by an external auditor. As a result, if something goes wrong, you cannot be treated as an unsecured creditor and you don’t risk losing your assets. Instead, you assert the right of separation under Austrian law. So whether you want to move it, trade it, invest it or grow it; it’s your investment, your choice. 

How can you transfer assets to Bitpanda?

Want to keep your assets safe? We’re more than happy to hold them in custody for you. All you have to do is:

  • Login to your Bitpanda account on the web platform
  • Click “Deposit”
  • Click “Cryptocurrencies”
  • Click “Create new address”
  • Use the deposit address to transfer your assets safely to Bitpanda (Always triple check the assets sent are compatible so that they aren’t lost)

Bitpanda is safe, secure and regulated 

The safety of our customers and their assets is our top priority. The Bitpanda Group diligently follows European law and regulation, and Bitpanda GmbH is a registered virtual asset service provider (VASP) with the Austrian, French, Spanish, Italian, Czech, and Swedish Financial Authorities. 

Bitpanda Payments GmbH possesses a payment service provider licence under PSD2, recently becoming an E-Money Institute and Bitpanda Financial Services GmbH holds a MiFID II investment firm licence with strict user verification processes that are fully compliant with AML5. We also operate in accordance with the EU’s General Data Protection Regulation (GDPR) with strict security measures that meet high international safety standards. 

Find out more about Bitpanda

Learn more about us, our values and our vision for the future of investing. 

Disclaimer: The information shared in this article does not constitute investment advice. Investing carries risks. Make sure you conduct your own research before concluding a transaction. Find out more info in our T&Cs

* Stocks and ETFs are underlying assets of the contracts offered as Bitpanda Stocks, brought to you by Bitpanda Financial Services. More information at bitpanda.com.