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Why safety, security and regulatory excellence are at the heart of everything we do


By Bitpanda

Why safety, security and regulatory excellence are at the heart of everything we do

At Bitpanda, we view regulatory compliance not as a barrier to growth, but an opportunity to enhance the security and integrity of the crypto space. We believe that a collaborative approach to regulation is crucial for the long-term success of the crypto industry. We actively engage with regulators, industry peers, and stakeholders to promote responsible innovation and foster a sustainable and secure crypto ecosystem.

Committed to upholding the highest standards 

As with many disruptive technologies, the crypto industry can be a whirlwind of complexity. We are determined to challenge these preconceptions, unravel the industry's intricacies, and set a new standard for others to follow. Our mission is to make wealth creation accessible to everyone, levelling the playing field and transforming the modern financial world into a realm of inclusivity and transparency.

Regulatory excellence at every level 

Bitpanda's dedication to regulatory excellence is exemplified by our proactive approach to compliance. We maintain a comprehensive compliance program that ensures adherence to all applicable regulations, including the highest European standards Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.

Bitpanda not only complies with the same money-laundering prevention standards as banks in Austria and is supervised by the same department, but also has a comprehensive licence to provide virtual currency services in Germany and other European markets. In addition, Bitpanda has been verified and audited multiple times in many local registrations.

Bitpanda is always actively working with regulators to be the market standard for regulatory requirements and in particular to implement money-laundering prevention measures and sanctions regimes.

Safe, secure and regulated 

Your safety and the security of your assets have always been our top priorities. The Bitpanda Group adheres strictly to European law and regulations. Bitpanda  is an authorised virtual asset service provider (VASP) with the Austrian, French, Spanish, Italian, Czech, Swedish, and Norwegian financial authorities. In 2022, Bitpanda became the first European retail investment platform to receive a full licence from the German regulator, BaFin, for the custody and proprietary trading of crypto assets.

Bitpanda Payments GmbH is an E-Money Institute and holds a payment service provider licence under PSD2. Bitpanda Financial Services GmbH holds a MiFID II investment firm licence. Compliance with AMLD5 and other applicable EU regulations is crucial to our operational integrity. Moreover, the Bitpanda Group meticulously adheres to the EU's General Data Protection Regulation (GDPR), upholding stringent security measures that meet international standards.

We are committed to providing you with the safest and most secure platform for investing in digital assets. Your trust in us is our most valuable asset, and we will never take it for granted.

Bring your assets to Bitpanda

It’s not just our commitment to regulatory excellence and safety that makes Bitpanda a unique choice, it’s our business model too. When you buy crypto assets on Bitpanda, you become the beneficial owner, and we hold them in custody as a trustee. Most crypto assets are stored in secure offline wallets using cutting-edge technology and are regularly audited by an external auditor. This means that in the event of an unforeseen circumstance, you are not considered an unsecured creditor. Instead, you assert the right of separation under Austrian law.

Your crypto is kept in cold storage when you invest with Bitpanda, which means that the funds are not connected to a web server or stored on a computer with internet access. These cold wallets provide a high level of security for cryptocurrency by keeping crypto keys offline, preventing hackers and malicious actors from accessing your funds without physical access to the device.

Find out more about Bitpanda

Learn more about us, our values and our vision for the future of investing. Head over to our app for iOS and Android or our web app and check out the price developments of your favourite cryptocurrencies, stocks*, ETFs* and precious metals. Learn more about investing in the Bitpanda Academy and on the Bitpanda Blog. Don't want to miss our news? Follow our X and Instagram.


This article is for general information purposes only and does not constitute investment advice, nor is it an offer or invitation to purchase any digital assets. 

Furthermore no representation or warranty, either expressed or implied, is made as to, and no reliance should be placed on the fairness, accuracy, completeness or correctness of this article or opinions contained herein.

Investing carries risks. Make sure to conduct your own research before making any investment.